Privacy policy

  • PERSONAL DATA AND COMMERCIAL COMMUNICATIONS.

We remind you that NAHDIR complies with current regulations on data protection, and in accordance with Organic Law 3/2018 of December 5 and EU Regulation 679/2016 General Data Protection, we inform you about data processing personal that we do.



  • 9.1 Who is responsible for your data?

The person responsible for the processing of the data that you provide us as a result of purchasing a product or completing a form is:

 

  • NAHDIR
  • Registered office: Calle Lirio 7B, 46024 Valencia, Spain.
  • N.I.F: B67926444
  • Email: info@nahdir.com



  • 9.2 What data do we process?

Depending on the products and services you want to enjoy at any given time, we will need to process personal data such as:

  • Identification data: your name and surname, contact address, email address, telephone number.
  • Economic and transactional information data, such as your payment method data, information about your purchases, orders, returns, cancellations, among others.
  • Commercial and promotional information, if you have registered in our communications system.
  • Data about your tastes and preferences.

In our forms you will find that we request necessary data, marked with an asterisk, that we need to be able to provide you with the service; If you do not provide us with this information, you may not be able to complete your registration or continue with the purchase process.



  • 9.3 For what purpose do we process your data?

Depending on how you interact with us, we will process your data for the following purposes:

Purpose

Description

User register

If you decide to register as a user, we will need to process your data to identify you as a user and give you access to the functionalities of our page.

For the development and execution of the purchase and sale contract

Manage the purchasing process you carry out on our page.

Manage payment for the products you purchase, regardless of the payment method used.

Manage possible returns once you have made the purchase.

To carry out billing and send it to you.

Guarantee the use and access to gift cards, benefits, discounts and promotions.

To process your orders and transfer them to the companies that manage our shipments.

For Marketing purposes

You can subscribe to the newsletter manually or when making a purchase on the platform. By accepting the purchase conditions you automatically subscribe to the newsletter. We will process your data to manage your subscription, including sending you personalized information about our products and services.

This treatment involves the analysis of your user/customer profile to determine what your preferences are and make specific offers and promotions for you.

At any time you can unsubscribe from these communications, through the unsubscription systems that are incorporated into each communication we send you.

Usability and quality analysis

We will process your browsing data for analytical and statistical purposes, so that we can improve our page and adapt it to the way our users access and navigate through it.

To comply with our legal obligations

We will process the data to comply with the obligations that correspond to us, such as tax obligations, consumer obligations, attention to claims and management of rights.




  • 9.4 What is the legitimacy for the processing of your data?

The legal basis that allows us to process your personal data depends on the purpose:

Purpose

Legitimizing basis

User register

The basis that legitimizes the processing is your initial consent at the time of user registration, which is subsequently processed for the execution of the terms that regulate the use of our page.

For the development and execution of the purchase and sale contract

The basis that legitimizes the processing of your data is the execution of the purchase and sale contract or provision of services that binds us to you.

In addition, we apply legitimate interest to carry out the necessary checks to prevent and detect fraud when a purchase is made on our website.

For Marketing purposes

The basis that legitimizes these treatments is your consent, which you can revoke at any time.

To show you personalized information, we have a legitimate interest in profiling the information you provide us and we collect about you (page navigation, preferences, purchase history).

Usability and quality analysis

The basis that legitimizes the processing is the legitimate interest to analyze the usability and degree of user satisfaction when browsing our page.

To comply with our legal obligations

We will process the data based on the legal obligations that correspond to us.




  • 9.5 How long will we keep your data?

The retention period of personal data is linked to the purpose of the processing; For this reason, we provide you with the conservation periods that we apply:

Purpose

Conservation period

User register

During the time you maintain your status as a user, and once you unsubscribe, for the limitation period established by current legislation.

For the development and execution of the purchase and sale contract

During the time necessary to manage your purchase, including the deadlines for returns, cancellations and withdrawal.

For Marketing purposes

We will process your data until you unsubscribe from communications and/or revoke your consent.

Usability and quality analysis

We will process your data until you delete the cookies from your computer.

To comply with our legal obligations

We will process the data during the limitation periods that current legislation establishes for each legal obligation that corresponds to us.




  • 9.6 With whom do we share your data?

Unless the transfer of data to third companies is indicated in the form, NAHDIR expressly informs you that it will only communicate the data to those organizations and entities of the Public Administration with jurisdiction in the matter in accordance with current legal regulations. and for the fulfillment of the purchase and sale contract we will have to provide your data to third companies for the following purposes:

  • Financial entities and credit/debit card issuers, for the management of collections and payments.
  • Fraud detection and prevention entities.
  • Suppliers and collaborators of transportation and product delivery services.
  • Providers and collaborators of billing, accounting and tax management services.

International transfers

Personal data collected by https://www.nahdir.com/ may be transferred to, accessed from and/or stored in locations and servers outside the European Economic Area (European Union countries plus US, Liechtenstein, Iceland and Norway), and may be processed by resources and personnel operating outside from the EEA and who work for us or one of our service providers.

https://www.nahdir.com/ at all times carries out this type of data transfers following the highest security policies and standards and legality in force, always reviewed and approved by the EU Commission.

In order to provide the greatest security for your personal data, https://www.nahdir.com/< span data-mce-fragment="1"> will always work with service providers who, if they do not belong to the European Economic Area, are located in a country, a territory, or one or more specific sectors of that country or international organization that has has been declared an adequate level of protection by the European Commission and has adhered to conventions and standards such as the “Privacy Shield” (EU-US Privacy Shield) and, therefore, are obliged to protect your personal data in accordance with a series of protection and safeguards standards well defined by the European Union.

As some countries may not have laws governing the use and transfer of personal data, we take steps to ensure that third parties comply with their commitments set out in this Policy. These steps may include reviewing the privacy and security standards of third parties and/or entering into appropriate contracts based on the template data protection standard contractual clauses adopted by the EU Commission.

If you wish to obtain more information about the guarantees used by NAHDIR for international data transfers, you can contact us at the e-mail address: support@nahdir.com



  • 9.7 What are your rights?

In accordance with current community regulations (EU Regulation 679/2016, of April 27) and Spanish (Organic Law 3/2018, of December 5), you have the possibility of exercising the following very personal rights, reliably proving your identity, either through electronic means or through written communication addressed to our Data Protection Officer.

Your rights are the following:

  1. Right to revoke your consent and ask us not to process your personal data for commercial purposes, or to send you communications via email, SMS messages and newsletters.
  2. Right of access to the information that we have regarding your person, specifying the purposes of the treatment that we carry out and the communications that we have made to third administrations and companies, either because they are authorized by law or because they are necessary for the provision of the service that we provide. you have requested us, or by giving your prior consent.
  3. Right to rectification of your data, by which we will update and update the information and data that we have according to the information you provide us.
  4. Right to deletion of your data, once the legal retention periods established by the applicable regulations have been met.
  5. Right to oppose us carrying out any processing activity on your data, through the revocation of your authorization/consent.
  6. Right to limit the processing of your data, such as in the event that you file a claim or want us to retain your data for a longer period, avoiding its deletion.
  7. Right to the portability of your data, by which we will provide you in a commonly read file format with the data that you have provided us at the time of your registration as a user.

Furthermore, we inform you that you can always go to the Spanish Data Protection Control Authority (Spanish Data Protection Agency, www.agpd.es) to request its protection or file a claim in relation to the processing of personal data.



  • 9.8 Where do I exercise my rights?

To exercise these rights, you can contact us through the following email: info@nahdir.com, indicating in your request your full name and the right you exercise, accompanied by a copy of your DNI or equivalent document proving your identity.

You can also do so by sending us a letter, with a copy of your ID, to the following address:

NAHDIR – Calle Lirio 7B, 46024 Valencia, Spain.



  • 9.9 Security of your data.

We have organizational and technical measures to protect your personal data from loss, misuse, unauthorized access or disclosure, alteration and/or destruction. Unfortunately, the security of any data transmission or storage system cannot be fully guaranteed. If you suspect that your interaction with us is no longer secure, please notify us immediately via info@nahdir.com.